// Welcome aboard
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Arcades · LAN centers · Esports venues
One screen at the front desk. Catches problems before your players do. Live match stats on your crew's screen. Replaces the bare desktop with something they actually want to use.
Right now the answer to most of these is "have a person watch for it." Helm watches for you.
Your manager goes station by station, checking what is on, what is signed in, what reset overnight. That is thirty minutes before the door even opens. Helm runs the morning check while your staff is still making coffee.
A frozen game. A signed-out account. A controller that will not pair. Right now the only way you find out is when a player raises a hand or, worse, goes quiet. Helm tells the front desk first.
They want to help. Right now they squint at six stations and guess who needs it. With Helm, every active player shows up on your crew's screen with the game stats that matter. The right player gets the right note at the right moment.
Updates. Account refreshes. Install checks. Manual reboots. One staff member babysits the floor until midnight. Helm runs the update on every station in parallel and signals when each one is ready to play.
Helm is seven connected views: the floor, the crew, the player, the game catalog, the rank ladder, the room selling its own time, and the operator moving prices. They share one database, one login, one set of updates.
One live board for the whole room: who is on what, how long, and what needs a hand. The same screen runs the morning walk-around before you arrive, so anything that drifted overnight is already fixed or flagged. The floor, and whether it is ready, in one place all day.
Tap any station to see who is on it. Their history at your venue, what they like to play, who they came in with last time, what they are working toward. The screen never touches the player. It just makes the crew sharper.
Replaces the bare desktop. Tonight's event leads the screen, named by whoever runs your floor, over live footage of the featured game. Players sign in by name, and their progress and rewards follow them to any seat in the room.
Your game lineup lives in one catalog in the cloud. Change it, and every station picks it up on its next start; no walking the floor with a USB stick, no per-machine setup. Each tile knows its own platform and launches the real thing.
Helm reads real match results from the games themselves. No honor system, no clipboard. Players climb a per-game ladder, clear challenges, and see exactly what to work on next; the crew screen shows the same truth.
When a player runs low, the screen offers more time at their own pace, with a beat of celebration when they say yes. They pay at the seat, no staff needed. And when a regular is ready for more than tonight, the same seat sells the membership: pick a program, pay by card, done.
Edit the tier ladder right in the console: add a peak-hour package, drop the entry tier for back-to-school. Save, and every player screen picks it up on the next refresh. No engineer, no rollout window.
Helm is priced per location, billed annually. Final numbers land before general availability.
The full product in Helm's own brand. The live floor board with morning check built in, crew tools, clean player screen.
pricing in development
Your venue, your brand on the player screen. Custom art, scheduling, and a direct line to the founder.
includes branded onboarding
Helm Custom, year one only, at a price that says thank you for being early.
renews at Helm Custom rate (in development)
Helm started as the software one venue manager wished existed. Every screen on this page began as a problem we hit on a busy afternoon, with players waiting and a station refusing to cooperate. The fix shipped the next weekend.
Most software in this space assumes you have an IT team and a procurement department. We assume you have a manager, a small crew, and customers who paid for the next two hours. The product was written to that room.
Helm Custom wears your venue's brand on the player screen. The manager screens stay Helm so your staff has one place to find help.