Floor operating system
Run your floor like it runs itself. Every station on one screen, problems caught before players notice, and a room that sells its own next hour.
Arcades LAN centers Esports venues
Chapter one
Every morning starts with the same walk-around: station by station, checking what is on, what is signed in, what got reset overnight. Helm runs that check while your staff is still making coffee, and keeps the whole room on one live screen all day.
One live board for the whole room: who is on what, how long, and what needs a hand. The same screen runs the morning walk-around before you arrive, so anything that drifted overnight is already fixed or flagged.
The whole room A frozen game. A signed-out account. A controller that will not pair. Right now you find out when a player raises a hand or, worse, goes quiet. Helm tells the front desk before the player has to.
Chapter two
Your crew wants to help. Right now they squint at six stations and guess who needs it. Helm puts every active player on the crew screen with the stats that matter, so the right player gets the right note at the right moment.
Tap any station to see who is on it. Their history at your venue, what they like to play, who they came in with last time, what they are working toward. The screen never touches the player. It just makes the crew sharper.
Chapter three
The seat is the product. Helm replaces the bare desktop with a screen worth sitting down at, keeps a player's progress with them wherever they sit, and sells the next hour right at the seat.
Tonight's event leads the screen, named by whoever runs your floor, over live footage of the featured game. Players sign in by name, and their progress and rewards follow them to any seat in the room.
When a player runs low, the screen offers more time at their own pace, with a beat of celebration when they say yes. They pay at the seat, no staff needed. When a regular is ready for more than tonight, the same seat sells the membership.
Chapter four
A new game drops and your night gets longer: updates, account refreshes, install checks, manual reboots. Helm runs the update on every station in parallel and signals when each one is ready to play.
Your game lineup lives in one catalog in the cloud. Change it, and every station picks it up on its next start; no walking the floor with a USB stick, no per-machine setup. Each tile knows its own platform and launches the real thing.
Helm reads real match results from the games themselves. No honor system, no clipboard. Players climb a per-game ladder, clear challenges, and see exactly what to work on next; the crew screen shows the same truth.
And the rest
The small fixes that make the whole thing feel tight: the levers an operator actually pulls, without an engineer in the loop.
Edit the tier ladder right in the console: add a peak-hour package, drop the entry tier for back-to-school. Save, and every player screen picks it up on the next refresh. No engineer, no rollout window.
Thirty minutes back every morning. Helm runs the morning check before staff arrives, every station accounted for, and anything that needs eyes shows up on one screen with a note about what to do.
When a new title drops, every station updates in parallel and Helm confirms when each one is launchable. No one stays late babysitting the floor.
Full detail
What ships, how it proves itself, and the lines it never crosses. The full engineering notes are one click away.
Built by an operator, on a real floor.
What it costs
Helm is priced per location, billed annually. The number is on the page.
The full product in Helm's own brand. The live floor board with morning check built in, crew tools, clean player screen.
every station, one flat rate
Your venue, your brand on the player screen. Custom art, scheduling, and a direct line to the founder.
your brand, same flat rate
The founding rate, for the venues that got here early.
37% off list, locked in
One-time onboarding billed per location · renewals rise 3% a year.